Stahlman

Business process summaries:

1. Our single point of contact is Miguel Pascal (239-450-1984, miguelp@stahlmanlandscape.com) for both landscape and irrigation maintenance.
2. Damage: If damage occurs at an Owner's property, Stahlman must be contacted to inspect and allowed to repair as they have a number of trades to do so.  They can respond quickly as there are several supervisors in Lely Resort daily.  Failure to contact Stahlman first and having someone else repair will result in no compensation for damages.
3. Irrigation: Stahlman performs monthly wet checks (testing our irrigation system). The HOA or Owners are responsible to fix issues identified (depending on locations) and are responsible for the cost of the repair(s).
4.  Monthly wet checks reports will be sent to our property manager (Michael Cohen), the Indian Wells Board of Directors, and Mike Billings (IWHOA point of contact for both landscape and irrigation maintenance).
5. Our property manager will contact Stahlman with Owner's addresses that want to have Stahlman fix their sprinkler issues. These will be billed to Anchor associates, the HOA via Anchor will pay the invoice and in turn will invoice the Owners. 
6. Our property manager will update Wet Checks spreadsheet below with current status.
7. Landscape Barrier Easement issues: Mike Billings will work with Stahlman to resolve any issues in our Landscape Barrier Easements (LBEs) and the four parcels of land owned by Associated Real Estate SW Inc. (which most would identify as community property).
8. Our Property Manager will contact Owners to resolve irrigation issues on Owner's property. Owners will be allowed to fix issues themselves or contract an irrigation company to do so. Owner's failure to act (within a timeframe TBD), the HOA will have Stahlman make the repairs needed and the HOA will assess the Owner the cost of the repair.  
9. Arbor work on Owner's property: Once a year in December, our landscape maintenance business partner point of contact will walk the neighborhood and list recommend arbor work on Owner's property using the Arbor Work on Owner's form below.  The process to process to be followed is entitled "Business Process for Arbor Work on Owners Property" and can be found below.  The form to be used to communicate work is entitled "Arbor work on Owner's Property" and can be found below: